Before viewing this content, test your knowledge of effective Sales and Marketing techniques with a question from one of our Skills Assessments!
All of the following are appropriate to do on a cold call EXCEPT:
a -
Be polite
b -
Try to make the secretary think you're a friend of the decision maker
c -
Call very early in the morning or after 5:00 p.m. when you are likely to catch the decision maker unguarded by his gatekeeper
d -
Bring any unfavorable or unproductive calls to a prompt and courteous end
e -
Put counterproductive calls out of your mind and immediately make more calls
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